Privacy Policy

Personal Information

• Full Name
• Email Address
• Mobile Number
• Information submitted through contact forms, franchise enquiries, catering enquiries, feedback forms, or career applications.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of visit
• Referring website
• Website usage statistics

• Respond to your enquiries.
• Process franchise or business partnership requests.
• Provide customer support.
• Improve our website and user experience.
• Send updates, promotional offers, and marketing communications (where permitted).
• Analyze website performance and visitor behavior.
• Maintain website security and prevent fraudulent activity.
• Comply with applicable legal obligations.

Our website may use cookies and similar technologies to improve your browsing experience.

• Improve website functionality.
• Remember user preferences.
• Analyze website traffic.
• Measure marketing campaign effectiveness.
• Enhance browsing experience.

You may disable cookies through your browser settings; however, certain website features may not function properly.

We may use trusted third-party service providers including:

• Website hosting providers
• Analytics services (such as Google Analytics)
• Social media platforms
• Online ordering or delivery partners
• Email marketing platforms
• Payment service providers (if applicable)

These third parties may collect information in accordance with their own privacy policies.

Jolly Chai does not sell, rent, or trade your personal information.

Information may only be shared when necessary:

• With trusted service providers.
• To comply with legal requirements.
• To protect our legal rights.
• During business restructuring, merger, or acquisition where permitted by law.

We implement appropriate administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Consequently, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

• Fulfil the purposes outlined in this Privacy Policy.
• Comply with legal obligations.
• Resolve disputes.
• Enforce our agreements.

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Withdraw consent where applicable.
• Object to certain processing activities.
• Request information about how your data is processed.

To exercise these rights, please contact us using the details below.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is identified, we will take appropriate steps to delete it.

Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices or content. We encourage users to review the privacy policies of those websites before providing any personal information.

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or services. Continued use of our website constitutes acceptance of the revised Privacy Policy.